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Return and Refund Policy | 退換貨政策

Last updated: February 28, 2024

 

Thank you for shopping with Comfort Bathroom Equipment, your trusted destination for quality bathroom equipment. Please read our return and refund policy carefully before making a purchase.

 

All Sales Final:

 

At Comfort Bathroom Equipment, we stand behind the quality of our products. Once a purchase is made, it is considered final. We do not accept returns or offer refunds for any reason, including but not limited to buyer's remorse, change of mind, or incorrect product selection.

 

Quality Assurance:

 

We take pride in ensuring that all our bathroom equipment meets rigorous quality standards. However, if you receive a defective or damaged item, please contact our customer support team within 24 hours of receiving your order. We will work diligently to resolve the issue promptly and to your satisfaction.

 

Exceptions:

 

In rare instances where a product is found to be ineligible for use due to manufacturing defects or errors on our part, we may consider offering a replacement or providing maintenance services. Such exceptions will be assessed on a case-by-case basis and are subject to review by our customer support team.

 

Cancellation Policy:

 

Orders placed through Comfort Bathroom Equipment cannot be cancelled or modified once confirmed. Please review your order carefully before completing your purchase.

 

Dispute Resolution:

 

In case of any dispute, Comfort Bathroom Equipment reserves the right of final decision. We will make every effort to address any concerns or disputes in a fair and timely manner.

 

Contact Us:

 

If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer support team.

 

  • By email: comfort@cfbathroom.com

 

 

  • By phone number / WhatsApp: +852 9457-1157

 

  • By WeChat: cfbathroom

 

Thank you for choosing Comfort Bathroom Equipment. We appreciate your understanding and cooperation regarding our return and refund policy.

 

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**英文版本為準，中文版本只作參考**

 

 

感謝您選擇舒適浴室設備，我們致力於提供優質的浴室設備，成為您信賴的首選。請在購買前仔細閱讀我們的退換貨政策。

 

 

所有銷售皆為最終決定:

 

在舒適浴室設備，我們堅信我們產品的質量。一旦完成購買，即視為最終。我們不接受任何退貨或提供退款，包括但不限於買方悔購、心情改變或產品選擇不當等情況。

 

 

品質保證:

 

我們對所有浴室設備的質量都感到自豪。但如果您收到有瑕疵或損壞的商品，請在收到訂單後的 24 小時內聯繫我們的客戶支援團隊。我們將盡快解決問題，以您的滿意為目標。

 

 

例外情況:

 

在極少數情況下，如果產品因製造缺陷或我們的錯誤而無法使用，我們可能考慮提供更換或維修服務。這些例外情況將根據具體情況進行評估，並由我們的客戶支援團隊審核。

 

 

取消政策:

 

下單後，訂單將無法取消或修改。請在完成購買前仔細檢查您的訂單。

 

 

爭議解決:

 

在任何爭議情況下，舒適浴室設備保留最終決定權。我們將盡一切努力公平且及時地解決任何疑慮或爭議。

 

 

聯繫我們:

 

如果您對我們的退換貨政策有任何疑問或疑慮，請隨時與我們的客戶支援團隊聯繫。

 

  • 電子郵件: comfort@cfbathroom.com

 

 

  • 電話號碼/WhatsApp: +852 9457-1157

 

  • 微信: cfbathroom

 

感謝您選擇舒適浴室設備。我們感謝您對我們的退換貨政策的理解和合作。